/* BOT VIỆT AI V1.0.257 — Inbox Premium Workspace
   Scope: .inbox-v257 only. No styles leak into other modules. */

.inbox-v257{
  --ix-bg:#031326;
  --ix-panel:#071b33;
  --ix-panel-2:#09213d;
  --ix-line:#1a466f;
  --ix-line-soft:rgba(65,139,205,.22);
  --ix-text:#f4f9ff;
  --ix-muted:#8aa8c7;
  --ix-blue:#2aa7ff;
  --ix-cyan:#2ce4ff;
  --ix-violet:#8c6cff;
  --ix-green:#34e59b;
  --ix-amber:#ffb957;
  --ix-red:#ff6478;
  display:flex;
  flex-direction:column;
  gap:12px;
  min-width:0;
}

.inbox-v257 *{box-sizing:border-box}

/* Header */
.inbox-v257 .inbox-page-header{
  position:relative;
  isolation:isolate;
  padding:16px 18px;
  border:1px solid rgba(65,151,226,.28);
  border-radius:16px;
  background:
    radial-gradient(circle at 78% -20%,rgba(61,91,255,.22),transparent 34%),
    radial-gradient(circle at 8% 0,rgba(21,190,255,.11),transparent 28%),
    linear-gradient(145deg,rgba(6,27,51,.98),rgba(4,18,36,.98));
  box-shadow:0 16px 34px rgba(0,0,0,.20),inset 0 1px rgba(255,255,255,.025);
  overflow:hidden;
}
.inbox-v257 .inbox-page-header::after{
  content:"";
  position:absolute;
  z-index:-1;
  right:-70px;
  top:-84px;
  width:220px;
  height:220px;
  border-radius:50%;
  border:1px solid rgba(87,176,255,.10);
  box-shadow:0 0 70px rgba(54,107,255,.12);
  pointer-events:none;
}
.inbox-v257 .inbox-page-header h1{
  color:var(--ix-text);
  font-size:25px;
  font-weight:850;
  letter-spacing:-.45px;
  text-shadow:0 2px 18px rgba(57,141,255,.10);
}
.inbox-v257 .inbox-page-header p{color:#9eb9d6;font-size:12px}
.inbox-v257 .credit-cost-box{
  margin-top:10px;
  border-color:rgba(61,130,196,.28);
  background:rgba(5,22,43,.62);
}
.inbox-v257 .inbox-channel-tabs{
  padding:5px;
  gap:5px;
  border-radius:12px;
  border-color:rgba(66,151,226,.30);
  background:rgba(3,17,34,.60);
  box-shadow:inset 0 0 18px rgba(0,0,0,.18);
}
.inbox-v257 .inbox-channel-tab{
  min-height:38px;
  padding:7px 11px;
  border:1px solid transparent;
  border-radius:9px;
  transition:transform .16s ease,border-color .16s ease,background .16s ease,box-shadow .16s ease;
}
.inbox-v257 .inbox-channel-tab:hover{
  transform:translateY(-1px);
  border-color:rgba(76,164,239,.28);
  background:rgba(15,57,98,.48);
}
.inbox-v257 .inbox-channel-tab.active{
  border-color:#299dff;
  background:linear-gradient(145deg,rgba(28,117,230,.64),rgba(32,73,189,.44));
  box-shadow:0 0 18px rgba(29,129,255,.20),inset 0 1px rgba(255,255,255,.08);
}
.inbox-v257 .inbox-script-btn{
  min-height:48px;
  border-radius:12px;
  border-color:#3aaeff;
  background:linear-gradient(135deg,#186bd9,#5338dc);
  box-shadow:0 10px 24px rgba(20,95,219,.24),0 0 20px rgba(53,139,255,.13);
  transition:transform .16s ease,filter .16s ease,box-shadow .16s ease;
}
.inbox-v257 .inbox-script-btn:hover{
  transform:translateY(-2px);
  filter:brightness(1.08);
  box-shadow:0 14px 28px rgba(20,95,219,.29),0 0 24px rgba(66,151,255,.18);
}
.inbox-v257 .inbox-script-btn:active{transform:translateY(0) scale(.985)}

/* Live operational strip */
.inbox-v257-health{
  display:grid;
  grid-template-columns:repeat(4,minmax(0,1fr));
  gap:9px;
}
.inbox-v257-health-item{
  position:relative;
  display:grid;
  grid-template-columns:38px minmax(0,1fr);
  align-items:center;
  gap:10px;
  min-height:68px;
  padding:10px 12px;
  border:1px solid var(--ix-line-soft);
  border-radius:13px;
  background:
    radial-gradient(circle at 100% 0,rgba(44,145,255,.08),transparent 42%),
    linear-gradient(150deg,rgba(7,28,53,.96),rgba(5,21,41,.96));
  box-shadow:inset 0 1px rgba(255,255,255,.02),0 8px 18px rgba(0,0,0,.12);
  overflow:hidden;
}
.inbox-v257-health-item::before{
  content:"";
  position:absolute;
  left:0;
  top:10px;
  bottom:10px;
  width:2px;
  border-radius:99px;
  background:#2a8eff;
  opacity:.75;
}
.inbox-v257-health-item.is-online::before,.inbox-v257-health-item.is-ai-on::before{background:var(--ix-green)}
.inbox-v257-health-item.is-offline::before,.inbox-v257-health-item.is-error::before{background:var(--ix-red)}
.inbox-v257-health-item>div{min-width:0}
.inbox-v257-health-item small,
.inbox-v257-health-item b,
.inbox-v257-health-item em{display:block;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.inbox-v257-health-item small{color:#7598bb;font-size:9px;letter-spacing:.025em;text-transform:uppercase}
.inbox-v257-health-item b{margin-top:2px;color:#edf7ff;font-size:11.5px;line-height:1.3}
.inbox-v257-health-item em{margin-top:2px;color:#7897b7;font-size:9px;font-style:normal}
.inbox-v257-health-icon{
  position:relative;
  display:grid;
  place-items:center;
  width:36px;
  height:36px;
  border:1px solid rgba(72,155,228,.32);
  border-radius:10px;
  background:#08294b;
  color:#8cd5ff;
}
.inbox-v257-health-icon .inbox-platform-icon{width:20px;height:20px}
.inbox-v257-health-icon>i{
  position:absolute;
  right:-2px;
  top:-2px;
  width:8px;
  height:8px;
  border:2px solid #06172c;
  border-radius:50%;
  background:#ff6478;
}
.inbox-v257-health-item.is-online .inbox-v257-health-icon>i{
  background:#33e59b;
  box-shadow:0 0 0 3px rgba(51,229,155,.10),0 0 12px rgba(51,229,155,.48);
  animation:inbox257Live 1.8s ease-in-out infinite;
}
.inbox-v257-health-icon.ai{color:#c7b9ff;background:linear-gradient(145deg,#29245c,#12264e)}
.inbox-v257-health-icon.sync{font-size:18px;color:#6dd8ff}
.inbox-v257-health-icon.data{font-size:17px;color:#7bafff}
.inbox-v257-refresh{
  position:absolute;
  right:8px;
  top:8px;
  width:25px;
  height:25px;
  border:1px solid rgba(67,145,214,.27);
  border-radius:7px;
  background:#071b33;
  color:#8fc9ff;
  cursor:pointer;
  transition:transform .18s ease,border-color .18s ease,color .18s ease;
}
.inbox-v257-refresh:hover{transform:rotate(35deg);border-color:#3facff;color:#fff}

/* KPI */
.inbox-v257 .inbox-summary-grid{gap:9px}
.inbox-v257 .inbox-summary-card{
  --metric:#42a9ff;
  position:relative;
  min-height:88px;
  gap:12px;
  padding:12px 13px;
  border:1px solid rgba(59,136,202,.24);
  border-radius:13px;
  background:
    radial-gradient(circle at 100% 0,color-mix(in srgb,var(--metric) 11%,transparent),transparent 42%),
    linear-gradient(145deg,#071b33,#051629);
  box-shadow:0 10px 22px rgba(0,0,0,.14),inset 0 1px rgba(255,255,255,.02);
  overflow:hidden;
  transition:transform .18s ease,border-color .18s ease,box-shadow .18s ease;
  animation:inbox257Rise .42s both;
}
.inbox-v257 .inbox-summary-card:nth-child(2){animation-delay:.05s}
.inbox-v257 .inbox-summary-card:nth-child(3){animation-delay:.10s}
.inbox-v257 .inbox-summary-card:nth-child(4){animation-delay:.15s}
.inbox-v257 .inbox-summary-card.messages{--metric:#45a9ff}
.inbox-v257 .inbox-summary-card.processing{--metric:#ffb552}
.inbox-v257 .inbox-summary-card.closed{--metric:#39e49b}
.inbox-v257 .inbox-summary-card.response{--metric:#35ddff}
.inbox-v257 .inbox-summary-card:hover{
  transform:translateY(-2px);
  border-color:color-mix(in srgb,var(--metric) 60%,#1b4267);
  box-shadow:0 14px 28px rgba(0,0,0,.18),0 0 18px color-mix(in srgb,var(--metric) 11%,transparent);
}
.inbox-v257 .inbox-summary-card .inbox-summary-icon{
  width:45px;height:45px;border-radius:11px;color:var(--metric);
  border-color:color-mix(in srgb,var(--metric) 35%,transparent);
  background:color-mix(in srgb,var(--metric) 9%,#07182d);
}
.inbox-v257 .inbox-summary-card svg{width:22px;height:22px}
.inbox-v257 .inbox-summary-content small{color:#9ab5d2;font-size:10px}
.inbox-v257 .inbox-summary-content strong{font-size:21px;line-height:1.05}
.inbox-v257 .inbox-summary-trend{gap:2px}
.inbox-v257 .inbox-summary-trend span{color:var(--metric);font-size:9px;text-transform:uppercase;letter-spacing:.03em}
.inbox-v257 .inbox-summary-trend em{color:#6688aa;font-size:8.5px}

/* Main workspace */
.inbox-v257 .inbox-rebuild{
  position:relative;
  grid-template-columns:minmax(300px,25%) minmax(440px,1fr) minmax(330px,29%);
  min-height:680px;
  height:clamp(680px,calc(100vh - 325px),880px);
  border:1px solid rgba(63,145,213,.34);
  border-radius:16px;
  background:#041326;
  box-shadow:0 18px 42px rgba(0,0,0,.22),0 0 0 1px rgba(3,10,22,.62);
  overflow:hidden;
}
.inbox-v257 .inbox-left-panel,
.inbox-v257 .inbox-thread-panel,
.inbox-v257 .inbox-info-panel{min-width:0;min-height:0;background:#05172b}
.inbox-v257 .inbox-left-panel{
  padding:10px;
  gap:8px;
  grid-template-rows:auto auto auto minmax(0,1fr);
  border-right:1px solid #163a5a;
  background:linear-gradient(180deg,#061b32,#041427);
}
.inbox-v257 .inbox-thread-panel{
  border-right:1px solid #163a5a;
  background:
    radial-gradient(circle at 60% 10%,rgba(25,86,153,.06),transparent 35%),
    #041326;
}
.inbox-v257 .inbox-info-panel{
  display:grid;
  grid-template-rows:auto minmax(0,1fr);
  background:linear-gradient(180deg,#061a31,#041426);
}
.inbox-v257-panel-title{
  display:flex;
  align-items:center;
  justify-content:space-between;
  gap:10px;
  min-height:42px;
  padding:7px 9px;
  border:1px solid rgba(49,112,168,.28);
  border-radius:10px;
  background:linear-gradient(145deg,rgba(9,35,64,.92),rgba(6,25,47,.92));
}
.inbox-v257-panel-title div{min-width:0}
.inbox-v257-panel-title span{display:block;color:#eaf5ff;font-size:11px;font-weight:800}
.inbox-v257-panel-title small{display:block;margin-top:1px;color:#6689ab;font-size:8.5px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.inbox-v257-panel-title>b{
  display:grid;place-items:center;min-width:27px;height:24px;padding:0 7px;border-radius:999px;
  background:#0e3970;border:1px solid rgba(60,143,222,.38);color:#9fd6ff;font-size:9px
}
.inbox-v257-panel-title>i{
  width:9px;height:9px;border-radius:50%;background:#61758a;
}
.inbox-v257-panel-title>i.on{background:#32e59a;box-shadow:0 0 12px rgba(50,229,154,.58)}

/* Search and filters */
.inbox-v257 .inbox-search-bar{gap:7px}
.inbox-v257 .inbox-search-input,
.inbox-v257 .inbox-filter-icon{
  height:40px;
  border-radius:9px;
  border-color:#1b4770;
  background:#061b32;
  transition:border-color .16s ease,box-shadow .16s ease,background .16s ease;
}
.inbox-v257 .inbox-search-input:focus-within{
  border-color:#279dff;
  background:#07213d;
  box-shadow:0 0 0 2px rgba(39,157,255,.08),0 0 16px rgba(39,157,255,.08);
}
.inbox-v257 .inbox-search-input input{font-size:11px;color:#f4f9ff}
.inbox-v257 .inbox-search-input input::placeholder{color:#597996}
.inbox-v257 .inbox-filter-icon:hover{border-color:#35a7ff;color:#d8f1ff}
.inbox-v257 .inbox-status-tabs{
  display:grid;
  grid-template-columns:repeat(2,minmax(0,1fr));
  gap:5px;
}
.inbox-v257 .inbox-status-tab{
  min-width:0;
  min-height:31px;
  justify-content:space-between;
  padding:4px 7px;
  border:1px solid rgba(43,96,146,.28);
  border-radius:8px;
  background:#06182d;
  color:#7f9dbb;
  transition:border-color .15s ease,background .15s ease,color .15s ease;
}
.inbox-v257 .inbox-status-tab span{
  min-width:0;padding:0;background:transparent;color:inherit;font-size:9px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap
}
.inbox-v257 .inbox-status-tab em{
  display:grid;place-items:center;min-width:18px;height:18px;padding:0 5px;border-radius:999px;
  background:#0a2d56;color:#8bc8ff;font-size:8px;font-style:normal
}
.inbox-v257 .inbox-status-tab:hover{border-color:#296caa;color:#b7d7f5}
.inbox-v257 .inbox-status-tab.active{
  border-color:#258fff;
  background:linear-gradient(145deg,#0b3a70,#082747);
  color:#f2f8ff;
  box-shadow:inset 0 0 13px rgba(37,143,255,.10)
}
.inbox-v257 .inbox-status-tab.active em{background:#1578e5;color:#fff}

/* Conversations */
.inbox-v257 .inbox-conversation-list{
  min-height:0;
  border:0;
  border-radius:10px;
  gap:5px;
  padding:2px;
  overflow:auto;
  background:transparent;
  scrollbar-width:thin;
  scrollbar-color:#1d507b transparent;
}
.inbox-v257 .inbox-conversation-list::-webkit-scrollbar{width:5px}
.inbox-v257 .inbox-conversation-list::-webkit-scrollbar-thumb{background:#1d507b;border-radius:99px}
.inbox-v257 .inbox-conversation-item{
  position:relative;
  flex:none;
  gap:9px;
  min-height:82px;
  padding:9px;
  border:1px solid rgba(47,103,156,.26)!important;
  border-radius:10px;
  background:linear-gradient(145deg,rgba(7,27,51,.88),rgba(5,21,40,.88));
  transition:transform .16s ease,border-color .16s ease,background .16s ease,box-shadow .16s ease;
  overflow:hidden;
}
.inbox-v257 .inbox-conversation-item::before{
  content:"";
  position:absolute;left:0;top:12px;bottom:12px;width:2px;border-radius:99px;background:transparent
}
.inbox-v257 .inbox-conversation-item:hover{
  transform:translateX(2px);
  border-color:#286ba5!important;
  background:linear-gradient(145deg,#08223f,#061b34);
}
.inbox-v257 .inbox-conversation-item.active{
  border-color:#279aff!important;
  background:
    radial-gradient(circle at 0 50%,rgba(38,156,255,.14),transparent 34%),
    linear-gradient(145deg,#0a2b52,#071e3b);
  box-shadow:inset 0 0 18px rgba(38,142,255,.08),0 4px 14px rgba(0,0,0,.13);
}
.inbox-v257 .inbox-conversation-item.active::before{background:#36b7ff;box-shadow:0 0 9px rgba(54,183,255,.55)}
.inbox-v257 .inbox-conversation-avatar{width:40px;height:40px;flex-basis:40px}
.inbox-v257 .inbox-conversation-head strong{
  max-width:160px;
  overflow:hidden;
  text-overflow:ellipsis;
  white-space:nowrap;
  color:#edf7ff;
  font-size:11.5px;
  line-height:1.35
}
.inbox-v257 .inbox-conversation-head span{color:#6083a5;font-size:8.5px}
.inbox-v257 .inbox-conversation-body{gap:4px}
.inbox-v257 .inbox-conversation-body p{color:#8ba7c2;font-size:10px;line-height:1.35}
.inbox-v257 .inbox-conversation-foot{gap:5px}
.inbox-v257 .inbox-status-pill,
.inbox-v257 .inbox-reply-state{min-height:18px;padding:2px 6px;border-radius:999px;font-size:8px}
.inbox-v257 .inbox-unread-pill{
  min-width:19px;height:19px;padding:0 5px;background:#137eff;font-size:8px;box-shadow:0 0 12px rgba(19,126,255,.25)
}

/* Conversation thread */
.inbox-v257 .inbox-thread-head{
  min-height:62px;
  padding:9px 12px;
  border-bottom:1px solid #163955;
  background:linear-gradient(180deg,rgba(7,28,52,.98),rgba(5,22,42,.96));
}
.inbox-v257 .inbox-thread-profile{min-width:0}
.inbox-v257 .inbox-thread-avatar{
  width:39px;height:39px;box-shadow:0 0 0 2px #0d355e,0 0 18px rgba(36,139,255,.12)
}
.inbox-v257 .inbox-thread-profile strong{
  display:block;max-width:260px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;
  color:#f2f8ff;font-size:12px;font-weight:800
}
.inbox-v257 .inbox-thread-profile small{color:#7596b6;font-size:9px}
.inbox-v257 .inbox-thread-actions{gap:6px}
.inbox-v257 .inbox-thread-actions .btn,
.inbox-v257 .inbox-thread-actions .icon-btn{
  min-height:32px;height:32px;border-radius:8px;border-color:#1d4b75;background:#07203c;color:#9bc9f4;
  transition:transform .15s ease,border-color .15s ease,color .15s ease
}
.inbox-v257 .inbox-thread-actions button:hover{transform:translateY(-1px);border-color:#319fff;color:#fff}
.inbox-v257 .inbox-message-scroll{
  min-height:0;
  padding:16px 14px 20px;
  gap:10px;
  background:
    linear-gradient(rgba(51,103,153,.025) 1px,transparent 1px),
    linear-gradient(90deg,rgba(51,103,153,.018) 1px,transparent 1px);
  background-size:28px 28px;
  scrollbar-width:thin;
  scrollbar-color:#1b4a73 transparent;
}
.inbox-v257 .inbox-message-row{animation:inbox257Message .28s ease both}
.inbox-v257 .inbox-message-avatar{width:28px;height:28px;flex-basis:28px}
.inbox-v257 .inbox-message-bubble{
  max-width:min(78%,680px);
  padding:9px 11px;
  border:1px solid rgba(61,113,162,.26);
  border-radius:13px;
  background:#0a2745;
  box-shadow:0 5px 14px rgba(0,0,0,.12);
}
.inbox-v257 .inbox-message-row.outgoing .inbox-message-bubble{
  border-color:rgba(67,134,250,.37);
  background:linear-gradient(145deg,#144ba0,#3831a0);
  box-shadow:0 7px 17px rgba(27,68,172,.16)
}
.inbox-v257 .inbox-message-bubble p{color:#f5f9ff;font-size:11.5px;line-height:1.55}
.inbox-v257 .inbox-message-bubble small{margin-top:5px;color:#86a5c4;font-size:8.5px}
.inbox-v257 .inbox-message-row.outgoing .inbox-message-bubble small{color:#c3d6f7}
.inbox-v257 .inbox-thread-empty{
  border:1px dashed #214c73;
  border-radius:12px;
  background:rgba(6,25,47,.72);
  color:#7899b8
}

/* Composer */
.inbox-v257 .inbox-composer-live{
  padding:9px 10px;
  border-top:1px solid #173b5c;
  background:linear-gradient(180deg,#06192e,#041326);
}
.inbox-v257 .inbox-composer-live textarea{
  min-height:54px;
  max-height:130px;
  padding:10px 11px;
  border:1px solid #1d4a72;
  border-radius:10px;
  background:#071c34;
  color:#f3f8ff;
  font-size:11px;
  line-height:1.5;
  resize:vertical;
  transition:border-color .16s ease,box-shadow .16s ease
}
.inbox-v257 .inbox-composer-live textarea:focus{
  outline:none;border-color:#269aff;box-shadow:0 0 0 2px rgba(38,154,255,.08),0 0 18px rgba(38,154,255,.07)
}
.inbox-v257 .inbox-composer-live>div:last-child{display:flex;align-items:center;gap:8px;min-width:0;margin-top:7px}
.inbox-v257 .inbox-send-hint{min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;color:#6789aa;font-size:8.5px}
.inbox-v257-ai-ready{
  margin-left:auto;
  display:inline-flex;align-items:center;gap:5px;flex:none;
  min-height:23px;padding:0 7px;border:1px solid #274a6a;border-radius:999px;background:#07192d;color:#728ca6;font-size:8px
}
.inbox-v257-ai-ready i{width:6px;height:6px;border-radius:50%;background:#65798c}
.inbox-v257-ai-ready.on{border-color:rgba(41,189,131,.34);background:rgba(9,65,48,.28);color:#75ddb1}
.inbox-v257-ai-ready.on i{background:#36e39b;box-shadow:0 0 9px rgba(54,227,155,.62);animation:inbox257Live 1.8s ease-in-out infinite}
.inbox-v257 .inbox-send-button{
  flex:none;
  width:38px;height:34px;min-height:34px;padding:0;border-radius:9px;
  background:linear-gradient(135deg,#187cef,#4c4fe4);
  box-shadow:0 7px 16px rgba(27,103,218,.20);
  transition:transform .14s ease,filter .14s ease
}
.inbox-v257 .inbox-send-button:hover{transform:translateY(-1px) scale(1.025);filter:brightness(1.08)}
.inbox-v257 .inbox-send-button:active{transform:scale(.96)}

/* Customer & AI side cards */
.inbox-v257 .inbox-info-scroll{
  min-height:0;
  padding:8px;
  gap:7px;
  overflow:auto;
  scrollbar-width:thin;
  scrollbar-color:#1d4d78 transparent
}
.inbox-v257 .inbox-side-section{
  position:relative;
  padding:10px;
  border:1px solid rgba(52,111,164,.27);
  border-radius:10px;
  background:
    radial-gradient(circle at 100% 0,rgba(49,122,198,.06),transparent 42%),
    linear-gradient(145deg,rgba(7,28,52,.92),rgba(5,21,40,.92));
  box-shadow:inset 0 1px rgba(255,255,255,.018);
  transition:border-color .16s ease,background .16s ease,transform .16s ease
}
.inbox-v257 .inbox-side-section:hover{border-color:#285f91;background:linear-gradient(145deg,#082039,#06182e)}
.inbox-v257 .inbox-section-head strong{color:#e5f2ff;font-size:10.5px;font-weight:800}
.inbox-v257 .inbox-section-head>span{color:#6384a4;font-size:8px}
.inbox-v257 .inbox-side-section .btn.tiny{
  min-height:25px;border-radius:7px;border-color:#22517d;background:#08203a;color:#8dcaff;font-size:8.5px
}
.inbox-v257 .inbox-customer-profile{
  grid-template-columns:50px minmax(0,1fr) auto;
  gap:9px!important;
  margin-top:8px
}
.inbox-v257 .inbox-profile-large{width:50px;height:50px;box-shadow:0 0 0 2px #0e365f}
.inbox-v257 .inbox-customer-profile h3{margin:0;color:#f4f9ff;font-size:12px}
.inbox-v257 .inbox-customer-profile div>span{color:#6f91b1;font-size:8.5px}
.inbox-v257 .inbox-customer-profile select{
  max-width:98px;padding:5px 7px;border:1px solid #23507a;border-radius:7px;background:#071b33;color:#cde5fb;font-size:8.5px
}
.inbox-v257 .inbox-customer-meta{
  display:grid;
  grid-template-columns:1fr 1fr;
  gap:6px 9px;
  margin-top:9px;
  padding:8px 0 0;
  border-top:1px solid rgba(50,102,151,.24);
  border-bottom:0
}
.inbox-v257 .inbox-customer-meta>span{color:#7899ba;font-size:8.5px}
.inbox-v257 .inbox-label-list{gap:5px}
.inbox-v257 .inbox-label-list span{padding:4px 7px;border-radius:7px;background:#102f5d;color:#9dccff;font-size:8.5px}
.inbox-v257 .inbox-order-item{
  margin-top:6px;padding:8px;border:1px solid rgba(47,103,156,.24);border-radius:8px;background:#061a31
}
.inbox-v257 .inbox-note-copy,
.inbox-v257 .inbox-side-empty{color:#7695b4;font-size:9px;line-height:1.5}
.inbox-v257 .inbox-side-bottom-grid{gap:7px}
.inbox-v257 .inbox-suggestions>button{
  position:relative;
  width:100%;
  margin-top:5px;
  padding:8px 9px;
  border:1px solid #214f7c;
  border-radius:8px;
  background:#071d37;
  color:#a9d7ff;
  font-size:9px;
  line-height:1.45;
  text-align:left;
  cursor:pointer;
  transition:transform .14s ease,border-color .14s ease,background .14s ease
}
.inbox-v257 .inbox-suggestions>button:hover{
  transform:translateX(2px);
  border-color:#309fff;
  background:#0a2b50;
  color:#eef8ff
}
.inbox-v257 .inbox-setting-row{
  margin-top:3px;padding:7px 0;border-bottom:1px solid rgba(48,98,147,.20);font-size:9px
}
.inbox-v257 .inbox-setting-row b{color:#72e1ae}
.inbox-v257 .inbox-settings-card .inbox-side-empty{display:block;margin-top:7px}

/* Empty/error states */
.inbox-v257 .inbox-empty-state{
  margin:auto 4px;
  padding:20px 14px;
  border:1px dashed #24557f;
  border-radius:11px;
  background:linear-gradient(145deg,rgba(7,29,54,.88),rgba(5,20,38,.88));
  color:#7fa2c5
}
.inbox-v257 .inbox-empty-state b{color:#e2f1ff;font-size:11px}
.inbox-v257 .inbox-empty-state p{font-size:9.5px;line-height:1.5}
.inbox-v257 .inbox-sync-error{
  display:block;margin-top:8px;padding:7px;border-radius:7px;background:rgba(126,30,44,.20);color:#ff8d9b;font-size:8.5px
}

/* Motion */
@keyframes inbox257Rise{
  from{opacity:0;transform:translateY(7px)}
  to{opacity:1;transform:translateY(0)}
}
@keyframes inbox257Message{
  from{opacity:0;transform:translateY(5px) scale(.992)}
  to{opacity:1;transform:translateY(0) scale(1)}
}
@keyframes inbox257Live{
  0%,100%{opacity:.65;transform:scale(.92)}
  50%{opacity:1;transform:scale(1.13)}
}
.inbox-v257 .inbox-v257-health-item{animation:inbox257Rise .36s both}
.inbox-v257 .inbox-v257-health-item:nth-child(2){animation-delay:.04s}
.inbox-v257 .inbox-v257-health-item:nth-child(3){animation-delay:.08s}
.inbox-v257 .inbox-v257-health-item:nth-child(4){animation-delay:.12s}

/* Responsive */
@media(max-width:1380px){
  .inbox-v257-health{grid-template-columns:repeat(2,minmax(0,1fr))}
  .inbox-v257 .inbox-rebuild{grid-template-columns:290px minmax(390px,1fr) 320px;height:auto;min-height:660px}
}
@media(max-width:1120px){
  .inbox-v257 .inbox-rebuild{grid-template-columns:300px minmax(0,1fr);height:auto}
  .inbox-v257 .inbox-info-panel{
    grid-column:1/-1;
    border-top:1px solid #173c5e;
    border-left:0
  }
  .inbox-v257 .inbox-info-scroll{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));align-items:start}
  .inbox-v257 .inbox-v257-panel-title{grid-column:1/-1}
}
@media(max-width:760px){
  .inbox-v257{gap:9px}
  .inbox-v257 .inbox-page-header{padding:12px}
  .inbox-v257 .inbox-page-header h1{font-size:19px!important}
  .inbox-v257 .inbox-page-actions{width:100%}
  .inbox-v257 .inbox-channel-tabs{width:100%;overflow-x:auto}
  .inbox-v257 .inbox-channel-tab{flex:0 0 auto}
  .inbox-v257-health{grid-template-columns:1fr 1fr;gap:6px}
  .inbox-v257-health-item{min-height:61px;padding:8px;grid-template-columns:32px minmax(0,1fr);gap:7px}
  .inbox-v257-health-icon{width:31px;height:31px;border-radius:8px}
  .inbox-v257 .inbox-summary-grid{grid-template-columns:1fr 1fr!important;gap:6px}
  .inbox-v257 .inbox-summary-card{min-height:72px!important;padding:8px!important}
  .inbox-v257 .inbox-summary-card .inbox-summary-icon{width:36px;height:36px}
  .inbox-v257 .inbox-summary-content strong{font-size:17px}
  .inbox-v257 .inbox-rebuild{display:flex!important;flex-direction:column;min-height:0!important;height:auto;overflow:visible!important}
  .inbox-v257 .inbox-left-panel{width:100%;border-right:0;border-bottom:1px solid #173b5c}
  .inbox-v257 .inbox-conversation-list{max-height:330px}
  .inbox-v257 .inbox-thread-panel{min-height:520px;border-right:0}
  .inbox-v257 .inbox-message-scroll{min-height:340px;max-height:430px}
  .inbox-v257 .inbox-info-panel{display:grid}
  .inbox-v257 .inbox-info-scroll{grid-template-columns:1fr}
  .inbox-v257 .inbox-message-bubble{max-width:88%}
}
@media(max-width:430px){
  .inbox-v257-health{grid-template-columns:1fr}
  .inbox-v257 .inbox-summary-grid{grid-template-columns:1fr!important}
  .inbox-v257 .inbox-status-tabs{grid-template-columns:1fr 1fr}
  .inbox-v257 .inbox-thread-profile strong{max-width:150px}
  .inbox-v257 .inbox-thread-actions .btn{font-size:0;padding:0 9px}
  .inbox-v257 .inbox-thread-actions .btn::after{content:"⇄";font-size:13px}
  .inbox-v257-ai-ready{display:none}
}

@media(prefers-reduced-motion:reduce){
  .inbox-v257 *,
  .inbox-v257 *::before,
  .inbox-v257 *::after{
    animation-duration:.001ms!important;
    animation-iteration-count:1!important;
    scroll-behavior:auto!important;
    transition-duration:.001ms!important;
  }
}